How to Enable Pre-existing Data
Prerequisites:
Active ROOK Account: You must have an active account with ROOK.
Steps to Enable Pre-existing Data:
Log in to your ROOK Account: Access your ROOK portal account using your credentials.
Navigate to the Customize ROOK Module: Locate and access the "Customize ROOK" module within your account dashboard. This module provides the option to activate Pre-existing Data.
Enable the Pre-Existing Data Feature: Within the "Customize ROOK" module, locate the setting for the Pre-Existing Data feature. Toggle the switch to "Enabled" or select the appropriate option to activate the feature.
Save Changes: Once you have enabled the Pre-Existing Data feature, save your changes.
When you activate this option on your portal, you will have access to "The last 7 days post linking" (This depends on the data source, as explained below):
Physical Summary
Sleep Summary
Body Summary
ROOKScore
It is important to mention that, for this summary to be available, considerations must be made regarding the data source from which the information is obtained. Each source is different, and the data extracted varies accordingly:
Polar: You can extract the Sleep Summary.
Withings: You can extract Physical Summary, Body Summary, and Sleep Summary.
Oura: You can extract Physical Summary, Body Summary, and Sleep Summary.
Fitbit: You can extract Physical Summary, Body Summary, and Sleep Summary.
Whoop: You can extract Physical Summary, Body Summary, and Sleep Summary.
Note: In Body Information, the last update made by the user will always be sent.Garmin: You can extract Physical Summary and Sleep Summary.
Dexcom: Currently, Dexcom does not allow the extraction of pre-existing data.
Additionally, you must consider the user's constant connection. All information depends on the user regularly accessing the application from their data source and ensuring that the data is synchronized. If the data is not synchronized, the information cannot be extracted.
How the sending of pre-existing Physical, Sleep, and Body information works:
The information is sent immediately after the user links their account.
Once the user is linked, the pre-existing ROOKScore will be sent within a maximum of 24 hours. It may be sent immediately, but ROOK guarantees that the ROOKScore will be sent within a maximum of 24 hours after the user is linked.