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Will ROOK inform me in advance about any required changes to SDK, API, webhooks, or data structures?
Will ROOK inform me in advance about any required changes to SDK, API, webhooks, or data structures?
Paola Malo Molina avatar
Written by Paola Malo Molina
Updated over 2 months ago

Yes, ROOK will provide advance notice of any changes that could affect your integration. Here is how ROOK ensures you are well-prepared:

  • Proactive notifications: We send detailed email alerts about significant updates, including changes to SDKs, APIs, webhooks, or data structures, at least one month in advance, as outlined in our SLA.

  • Updated documentation: All API and webhook documentation is regularly updated with changes clearly highlighted, ensuring you stay informed about any modifications, including those to data structures.

  • Changelogs: We provide both high-level and SDK-specific changelogs so you can easily track major and minor updates.

  • Customer Support: Our Customer Success team is available to assist you in navigating upcoming changes and ensuring a smooth transition.

Feel free to reach out with any questions to ensure you stay on track.

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