Yes, ROOK will provide advance notice of any changes that could affect your integration. Here is how ROOK ensures you are well-prepared:
Proactive notifications: We send detailed email alerts about significant updates, including changes to SDKs, APIs, webhooks, or data structures, at least one month in advance, as outlined in our SLA.
Updated documentation: All API and webhook documentation is regularly updated with changes clearly highlighted, ensuring you stay informed about any modifications, including those to data structures.
Changelogs: We provide both high-level and SDK-specific changelogs so you can easily track major and minor updates.
Customer Support: Our Customer Success team is available to assist you in navigating upcoming changes and ensuring a smooth transition.
Feel free to reach out with any questions to ensure you stay on track.