Skip to main content
All CollectionsROOK Connect
Is Pre-Existing data available at the moment of sign-up?
Is Pre-Existing data available at the moment of sign-up?

This article provides more information about what data is available when a new user signs up.

Sebastian Eugenio avatar
Written by Sebastian Eugenio
Updated over 3 weeks ago

Pre-existing Data is a key feature in ROOK that enables the extraction and processing of users' historical information. This allows clients to access previously recorded data, providing a head start in understanding user health patterns without waiting for new data to accumulate. The data is versatile and can be used for a wide range of purposes, including enhancing descriptive analyses, supporting tailored health recommendations, or any other applications you may require.
​
This option can be configured in the Customize ROOK section of the portal, where the feature can either be enabled or disabled. If disabled, pre-existing data will no longer be retrieved when a new user is linked. If enabled, historical data will be fetched and made available within 24 hours of linking.
​
Learn how to enable the Pre-existing Data feature in your ROOK account to gain insights into the activity of your users before linking them to your ROOK account.
​

Did this answer your question?